Introduction

Do you own a product listed on our site and are having trouble setting it up? With this service, you can book one of our technicians for a remote intervention, by phone and/or via remote access (Zoho Assist).

Examples of services offered by our team:

• Help with creating scenarios*
• Remote training
• Assistance with commissioning and configuring home automation hubs, IP cameras, video doorphones, standalone products (dingz, Shelly, etc.)
• IT services (virtualization, network, systems), for example, deployment of IT networks or virtual machines, configuration of NAS, Firewall, port forwarding, VPN, etc.)
• Other services on request (contact us to confirm feasibility).

* Assistance with scenario creation is offered in graphical mode, for the following home automation controllers:

• Fibaro Home Center 3 / Fibaro Home Center 3 Lite
• Homey PRO
• iRidi
• Home Assistant

Book a time slot with a technician

About our technicians and engineers

We have specialized in home automation products and connected objects since 2010. Every year, our products are installed in 2,000 to 3,000 homes across Switzerland. Historically service-oriented, our technical team consists of technicians and system engineers capable of intervening in German, Swiss-German, English, and French.